Payment Policy
Payment Policy
At PETAPRIN, we prioritise secure, fast, and flexible payment options so you can shop with confidence. This Payment Policy explains which payment methods we accept, how we process transactions, and the measures we take to protect your financial data.
1. Secure Payment Processing
- All transactions are processed through PCI-DSS–compliant payment providers with secure encryption (SSL) to protect your personal and financial information.
- We never store your complete card details on our servers.
- Payments are verified in real-time, and suspicious activity may prompt additional security checks.
2. Accepted Payment Methods
We accept a broad range of payment options to suit your needs:
Debit & Credit Cards
- Visa
- Visa Debit
- Visa Electron
- Mastercard
- Maestro
- American Express
- Discover
- Diners Club International
- JCB
3. Currency & Pricing
- All prices are listed in British Pounds Sterling (GBP) and include Value Added Tax (VAT) where applicable.
- Prices are final at checkout, and any applicable promotions or discounts must be applied before confirming payment.
4. Payment Timing
- Full payment is required at the time of purchase.
- Orders will only be processed and dispatched after successful payment authorisation.
- Failed or declined payments will result in the order being cancelled.
5. Fraud Prevention & Verification
- To prevent fraud, we may request additional verification before releasing an order.
- Transactions flagged as high-risk may be cancelled and refunded in full.
6. Billing Accuracy
- You must provide accurate, complete billing information.
- Any errors or omissions may delay your order.
7. Contact Information
If you have payment-related questions or concerns, contact:
PETAPRIN
22 Denmark St, Bristol BS1 5DQ, United Kingdom
Email: contact@petaprin.com
Phone: +44 7369 743339
Support: Monday to Friday : 9:30AM-6:30PM